Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to INVEUN. These Terms of Service ("Terms") govern your access to and use of the INVEUN website, online store, products, content, features, and services (collectively, the "Services").

INVEUN operates this online store and provides the Services through Shopify.

Throughout these Terms, the terms "we," "us," "our," and "INVEUN" refer to INVEUN.

By visiting our website, browsing our store, creating an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy and Refund Policy.

Please read these Terms carefully before using our Services. If you do not agree with these Terms, please do not use or access the Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you are using the Services with the consent and supervision of a parent or legal guardian where permitted by law.

You may be asked to provide certain information when using our Services, including your name, email address, billing information, payment information, shipping information, and other information necessary to process your order.

You agree that all information you provide to us is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs through your account.

You may not transfer, sell, or assign your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display product descriptions, images, colors, dimensions, and other information as accurately as possible.

Actual product colors and appearance may vary slightly depending on your device, screen settings, lighting, or other factors.

We reserve the right to update product descriptions, pricing, availability, and other product information when necessary.

We may discontinue products or limit quantities available for purchase at our discretion.

We do not guarantee that every product will always be available or that product information will always be completely free of errors.

SECTION 3 - ORDERS

When you place an order through our store, you are submitting a request to purchase the selected products.

After you place an order, you may receive an order confirmation email. An order is considered accepted when we confirm the order and are able to process the payment and fulfill the purchase.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving suspected fraud, errors in pricing or product information, inventory limitations, payment issues, or other circumstances that may affect the order.

If we cancel an order after payment has been received, we will refund the amount paid for the canceled order.

Please review your order carefully before completing your purchase and make sure your shipping and contact information is correct.

Orders are subject to our Refund Policy.

SECTION 4 - PRICES, PAYMENTS, AND BILLING

All prices displayed on the website are shown in U.S. dollars unless otherwise stated.

We may change prices, promotions, discounts, or product offers from time to time. The price charged for your order will be the price displayed at the time the order is placed.

We accept payment methods made available during checkout.

You agree to provide accurate and complete payment, billing, and contact information.

You represent that you are authorized to use the payment method submitted for your purchase.

If a payment cannot be processed, we may cancel or delay the order until a valid payment method is provided.

Applicable taxes, if any, will be displayed during checkout where required.

SECTION 5 - SHIPPING AND DELIVERY

We provide FREE SHIPPING on all U.S. orders.

No minimum purchase is required to qualify for free shipping within the United States.

Estimated delivery times are provided for informational purposes and may vary depending on the shipping carrier, destination, order processing, customs procedures where applicable, weather, holidays, and other circumstances outside our reasonable control.

Any estimated delivery time is not a guaranteed delivery date.

Once an order has been shipped, customers may receive tracking information when available.

If you experience a problem with your delivery, please contact us at infoinveun@gmail.com and provide your order number so we can assist you.

SECTION 6 - REFUNDS

Your satisfaction is important to us.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 14 days of delivery at infoinveun@gmail.com.

Please include:

- Your order number
- A photo of the item or a description of the issue

After reviewing your request, if the claim is approved, we will provide a full refund at no additional cost to you.

In most cases, you will not need to return the original item unless we specifically ask you to do so.

Refunds are not generally available for change-of-mind purchases or situations where the product is no longer wanted.

Claims may not be approved when the item has been damaged through misuse, improper handling, or other actions unrelated to a product defect or fulfillment error.

For complete details, please review our Refund Policy.

SECTION 7 - INTELLECTUAL PROPERTY

All content available through the Services, including but not limited to our trademarks, logos, brand names, product names, text, photographs, graphics, videos, designs, product descriptions, reviews, and other materials, is owned by INVEUN or its licensors and is protected by applicable intellectual property laws.

You may use the Services for your personal and lawful use.

You may not copy, reproduce, modify, distribute, publish, display, sell, license, or otherwise exploit our content without prior written permission, except where permitted by applicable law.

Nothing in these Terms grants you any ownership interest or other rights in our intellectual property except for the limited right to use the Services as permitted by these Terms.

INVEUN names, logos, product names, designs, and slogans may be trademarks of INVEUN or their respective owners.

SECTION 8 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to certain third-party tools, applications, or services as part of the Services.

These third-party tools may be operated by providers that we do not control.

Your use of third-party tools may also be subject to the terms and policies of the applicable third-party provider.

We provide access to third-party tools on an "as available" basis and are not responsible for the operation, availability, or content of third-party services to the extent permitted by applicable law.

We may introduce additional features, tools, or services in the future, which may also be subject to these Terms.

SECTION 9 - THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement by INVEUN.

We are not responsible for the content, privacy practices, security, availability, or accuracy of third-party websites or services.

Your use of third-party websites is at your own risk, and you should review their policies and terms before using them.

SECTION 10 - PRIVACY

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, process, and disclose personal information.

Our Services are hosted and powered by Shopify, which may process information submitted through the store in accordance with applicable privacy laws and Shopify's own policies.

For more information, please review our Privacy Policy.

SECTION 11 - CUSTOMER FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions, photographs, feedback, or other content to us, you grant INVEUN a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and distribute that content in connection with our business, marketing, and Services, subject to applicable law.

You represent that you have the necessary rights to submit such content and that your submission does not violate the rights of another person or entity.

You must not submit false, misleading, unlawful, abusive, defamatory, or infringing content.

We reserve the right to remove content that violates these Terms or applicable law.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other details.

We reserve the right to correct such errors and update information when necessary.

If an error materially affects an order, we may contact you to explain the issue and, where appropriate, offer the option to confirm, modify, or cancel the order.

If an order is canceled due to an error after payment has been received, the amount paid for the canceled order will be refunded.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You agree not to:

- Use the Services for unlawful, fraudulent, or malicious purposes.
- Violate any applicable law, regulation, or legal requirement.
- Infringe the intellectual property rights or other rights of INVEUN or any third party.
- Attempt to interfere with the security, operation, or functionality of the Services.
- Upload or transmit viruses, malware, or other harmful code.
- Use the Services to impersonate another person or entity.
- Provide false or misleading information.
- Engage in spam, phishing, or other fraudulent activities.
- Attempt to gain unauthorized access to accounts, systems, or information.
- Use automated systems or processes to interfere with or improperly access the Services.
- Collect or track personal information of others without authorization.
- Reproduce, copy, resell, or exploit any portion of the Services except as expressly permitted.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

If you use any software, service, or automated system to access or interact with the Services on your behalf, that system must comply with applicable law and must not interfere with, bypass, or circumvent security or access controls.

We may limit, suspend, or restrict automated access where necessary to protect the Services, our customers, or our business.

We may also take reasonable steps to prevent unauthorized automated access or activity.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services when reasonably necessary, including if you violate these Terms or engage in unlawful, fraudulent, abusive, or harmful activity.

Termination of access does not affect rights or obligations that arose before termination.

Sections that by their nature should continue after termination, including intellectual property, limitation of liability, indemnification, governing law, privacy, and other applicable provisions, will remain in effect.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an "as available" and "as is" basis.

We do not guarantee that the Services will always be uninterrupted, secure, accurate, complete, timely, or error-free.

We make reasonable efforts to keep product information accurate, but we do not guarantee that every description, image, specification, or other content will always be completely accurate or current.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, INVEUN and its owners, affiliates, employees, contractors, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services or purchase of products.

This includes, where permitted by law, loss of profits, loss of revenue, loss of data, or other indirect losses.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless INVEUN and its affiliates, employees, contractors, service providers, and partners from claims, liabilities, damages, losses, and reasonable expenses arising from your violation of these Terms, your unlawful use of the Services, or your violation of the rights of another person or entity.

This provision does not require you to indemnify INVEUN for matters caused by INVEUN's own unlawful conduct or where such indemnification is prohibited by law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

SECTION 20 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, and any other policies or notices posted on our website, constitute the entire agreement between you and INVEUN concerning your use of the Services, except where additional terms apply to a particular product, promotion, or service.

Any failure by us to enforce a provision of these Terms does not waive our right to enforce that provision later.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations as part of a business transaction, reorganization, merger, sale of assets, or other lawful business activity.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws applicable to INVEUN and its business operations, subject to any mandatory consumer protection laws that apply to you.

Nothing in these Terms is intended to limit any rights you may have under the laws of your state or jurisdiction that cannot legally be waived.

SECTION 23 - HEADINGS

The headings used in these Terms are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other circumstances.

When we make changes, we will update this page and, where required by law, provide appropriate notice.

Your continued use of the Services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

We, Inveun, are offering an SMS/MMS mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and our Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration. Through the Program, you will receive recurring automated marketing and promotional text messages, which may include cart reminders, promotional offers, and product recommendations, and, if you reply, conversational responses to your messages. The Program uses artificial intelligence (“AI”) technology to generate personalized messages, product recommendations, and conversational responses. Some or all messages you receive through the Program may be composed, in whole or in part, by AI systems rather than human agents.

AI-Powered Messaging. Messages you receive through the Program may be generated using artificial intelligence and machine learning technology. This means that some messages, including product recommendations, promotional offers, and conversational responses, are created by AI systems rather than written by a human. You acknowledge and agree that:

(a) AI-generated messages may contain inaccuracies. While we strive to provide helpful and accurate information, AI-generated messages may include errors regarding product details, pricing, availability, promotions, or other information. You should independently verify any product information, pricing, or promotional offers before making a purchase decision.

(b) AI responses are not professional advice. AI-generated messages do not constitute professional, legal, medical, financial, or other expert advice.

(c) Your conversations may be processed by AI. When you reply to messages or engage in conversations through the Program, your responses may be processed by AI systems to generate relevant replies. Your message content, purchase history, and browsing activity may be used by AI systems to personalize your experience.

(d) You may request human assistance. If at any time you prefer to interact with a human representative rather than an AI system, you may request human assistance by contacting us at infoinveun@gmail.com.

By participating in the Program, you agree to receive recurring automated marketing mobile messages, including AI-generated content, personalized product recommendations, and conversational AI responses, at the phone number associated with your opt-in. You understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer and/or AI-generated content, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). You specifically consent to receiving messages where the content is generated, in whole or in part, by artificial intelligence systems.

Opting Out. You can cancel the SMS service at any time by texting “STOP” to any mobile text message from Us. After you send “STOP”, you may receive a confirmation text, and you will no longer receive messages from us. If you wish to rejoin the Program, you can opt in again at any time through the methods we offer. You may also opt out by replying with another standard opt-out keyword, such as UNSUBSCRIBE, CANCEL, END, or QUIT.

Help and Support. If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly at infoinveun@gmail.com.

Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.

Rates and Message Frequency. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. You acknowledge that consent is not a condition to purchase. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with us. If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy. If you have any questions regarding privacy, or how we collect and handle your information, please read our Privacy Policy, available at https://inveun.com/policies/privacy-policy.

Data Use for AI Personalization. To provide you with personalized messages and recommendations through the Program, we may use information including your purchase history, browsing activity, product preferences, and prior message interactions. This information may be processed by AI systems, including third-party AI service providers, to generate relevant and personalized communications. We do not sell your personal information to third parties. Our AI service providers are contractually prohibited from using your personal information to train their general-purpose AI models.

You must have a wireless device of your own, be capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text-messaging instructions.

You may not use or engage with the platform if you are under thirteen (13) years of age. If you use or engage with the platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the platform, or are of adult age in your jurisdiction. By using or engaging with the platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO: (A) INACCURACIES, ERRORS, OR OMISSIONS IN AI-GENERATED MESSAGES, INCLUDING INCORRECT PRODUCT INFORMATION, PRICING, OR AVAILABILITY; (B) ANY DECISION YOU MAKE BASED ON AI-GENERATED CONTENT; (C) ANY PRODUCT RECOMMENDATION GENERATED BY AI SYSTEMS; OR (D) THE PERFORMANCE, RELIABILITY, OR AVAILABILITY OF AI FEATURES. THE PROGRAM AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates, or improvements of the program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. We will post any updates to this Agreement. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the program after any such changes, you accept this Agreement, as modified.

For any questions, reply HELP to any message from us, or contact us at infoinveun@gmail.com for more information about the Program.

SECTION 25 - CONTACT INFORMATION

If you have questions about these Terms, your order, or our Services, please contact us at:

Email: infoinveun@gmail.com

We are happy to assist you with questions or concerns regarding your order or your experience with INVEUN.