Shipping Policy

Last updated: September 2, 2026

Thank you for shopping with us. We aim to process and deliver your orders as quickly and efficiently as possible.

1. Shipping Locations

We currently offer delivery within USA.

Delivery availability may vary depending on the customer's location and the product ordered.

2. Order Processing

Orders are usually processed within 1–2 business days after the order is confirmed.

Orders placed during weekends, public holidays, or periods of high demand may require additional processing time.

3. Delivery Time

Once your order has been processed, delivery is typically completed within 14-17 business days.

Delivery times are estimates and may vary due to circumstances outside our control, including traffic, weather conditions, public holidays, or unexpected delays by the delivery service.

4. Shipping Fees

Shipping fees, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, we may offer free delivery or promotional shipping rates.

5. Order Confirmation

After placing an order, you may receive a confirmation message or call to verify your order and delivery details.

Please make sure that your name, phone number, and delivery address are accurate.

6. Delivery Issues

If the delivery cannot be completed because the customer provided incorrect information, did not respond to the delivery driver, or was unavailable at the agreed delivery time, additional delivery arrangements or charges may apply.

If you experience any issue with your delivery, please contact our customer service as soon as possible.

7. Delayed or Lost Orders

Although we work with trusted delivery providers, we cannot guarantee delivery times in circumstances beyond our reasonable control.

If your order appears to be significantly delayed or lost, please contact us so that we can investigate the matter with the delivery provider.

8. Damaged Items

If your order arrives damaged, please contact us as soon as possible and provide photographs of the product and packaging.

We will review the issue and determine the appropriate solution according to our return and refund policy.

9. Contact Us

If you have any questions about shipping or delivery, please contact us:

infoinveun@gmail.com